What is Servicia Solutions?

Servicia Solutions is an integral services company located in the Costa del Sol, Málaga, born in 2007 with the aim of covering the auxiliary cleaning and maintenance needs of homes. Today, with more than ten years of experience behind us, we keep intact the young and enterprising spirit that prompted us to create it to continue providing highly qualified coverage to any organization or entity that needs it. Servicia Solutions ofrece todo tipo de servicios de limpieza y mantenimiento jardinería, paisajismo, fontanería, mantenimiento de piscinas y tratamientos fitosanitarios, entre otros- globalizados en una misma empresa para lograr los mejores resultados.the best results.

Our offer has been expanding for more than a decade, mainly in the province of Malaga and the entire Costa del Sol, our best guarantee are the companies and customers who support us with their loyalty and trust. With our services we achieve that clients dedicate themselves exclusively to their professional tasks, leaving in our hands what is best given to us: optimization of resources, adapting to all types of needs. Specialization is a trend increasingly demanded, nowadays it is essential to get professionals for any valuable service.

Our commitment to maintain a high professionalism, has endorsed us with one of the best business cards: Quality Management Systems ISO 9001 Certification. Something that, according to the Spanish Association for Standardization, guarantees our ability to “provide consistently products or services that meet customer requirements and applicable regulations”. The demands of complying with the ISO 9001 standard translate into a greater participation of senior positions throughout the process to ensure quality work, through a fair company policy and achievable objectives. This certificate is, on the one hand, a recognition of our efforts in the service sector, mainly Cleaning, without forgetting that it bears the great responsibility of setting new goals and maintaining our pace to achieve solid and secure progress: slowly but surely.

The clients who have been with us all this time and those who have joined since the beginning of Servicia Solutions at Costa del Sol are an important part of this achievement and therefore worthy of our gratitude for having trusted us.

We are part of the growing number of companies known as ‘green’. In our policy, it is essential to satisfy the needs of the clients that endorse us without harming the environment. The products and procedures used in the cleaning of surfaces, treatment of gardens and maintenance of swimming pools are respectful with the environment, avoiding, within the regulations, the generation of harmful waste.
Our commitment has paid off, endorsing us with the ISO 14001 Environmental Management Systems Certification. This ‘prize’ encourages us not only to maintain an attitude in tune with an increasingly globalized mentality of caring for the planet we live on, but to raise awareness among our professionals to reduce the impact on the environment with proper and careful treatment of work procedures and use of materials.

One of the main assets of Servicia Solutions, besides its clients, is the human capital in it. The employees and professionals who build day by day the recognition of our company are fundamental, therefore their well-being is essential. We encourage their training and professional growth through motivation, ensuring compliance with existing labor legislation, equal opportunities between women and men, conciliation of professional and personal life, as well as a fluid internal communication that allows our team to be in contact whenever you need it. In our company we believe that there can’t be satisfied customers if the human team, on which the service we offer is based, isn’t too.

In Servicia Solutions  we take care of our projects in detail, following a methodology adapted to each particular case, but always under the same quality standards:
– Analysis or evaluation: Requirement identification or any problem that may arise to guide the client.
– Strategy design: Management planning of cleaning and maintenance services, schedules and objectives to be met, adapting to the needs of the client.
– Calendar: Completion of the tasks within the schedule stablished between Servicia and the client, always giving priority to the conditions of the latter.
– Resource management: Personnel management is fundamental for us and their way of operating, as well as the technologies and materials used.
– Environmental management: Work for the preservation of the environment, performing our tasks with the least possible impact on it and minimizing the production of waste.
– Quality control: In line with our policy and certifications that support us, we work to maintain all the quality standards required.
– Risk prevention plan: We watch over the safety of our human team.
– Monitoring and analysis of performance: To correct any error that may arise or deviation from the initial plan. Servicia is available to its customers at all times.

One of the key components of our company is the communication and feedback both with our external clients and internal ones: employees. We are aware of the importance of information and, therefore, we believe that a company should inspire confidence to its human team, that by feeling part of a transparent organism end up passing it to our customers. We hear and listen to know what we should offer and do it in the best possible way, creating a close professional environment. All this promotes a good work environment and stimulates the efficiency of our professionals, which results in customer satisfaction: main objective and reason ofServicia Solutions.