What is Servicia Solutions?

Servicia Solutions is a integral services company located in the Costa del Sol, Málaga. It was founded in 2007 with the aim of meeting the auxiliary cleaning and maintenance needs of homes. Today, with more than ten years of experience behind us, we keep intact the young and enterprising spirit that prompted us to create it to continue providing highly qualified coverage to any organization or entity that needs it.Servicia Solutions offers all kinds of cleaning services, gardening maintenance, landscaping, plumbing, pool maintenance, and phytosanitary treatments, among others, all consolidated in a single company to achieve the best results.

Our offer has been expanding for over a decade, mainly in the province of Málaga and the entire Costa del Sol. Our best endorsement is the companies and customers who support us with their loyalty and trust. With our services we achieve that clients dedicate themselves exclusively to their professional tasks, leaving in our hands what is best given to us:optimization of resources, adapting to all types of needs. Specialization is an increasingly sought-after trend, so it is essential to entrust professionals with any service.

A company with guaranteed efficiency

Our commitment to maintaining high professionalism has earned us one of the best credentials: ISO 9001 quality management system certification. According to the Spanish Association for Standardization, this certification guarantees our ability to 'consistently provide products or services that meet customer requirements and applicable regulations.' Meeting the ISO 9001 standard's requirements involves greater involvement of senior management throughout the process to ensure quality work, through a fair company policy and achievable objectives. This certification is, on one hand, recognition of our efforts in the services sector, primarily in cleaning, without forgetting that, on the other hand, it carries the great responsibility of setting new goals and maintaining our pace to achieve solid and secure progress: not rushed but not halted.

The customers who have been with us for all this time, and those who have joined us since the start of Servicia Solutions on the Costa del Sol, are an important part of this achievement and therefore deserve our gratitude for trusting us.

Servicia offers eco-friendly solutions

We are part of the growing number of companies known as 'green.' In our policy, it is essential to meet the needs of the customers who support us without harming the environment. The products and procedures used in surface cleaning, garden treatment, and pool maintenance are environmentally friendly, within regulations, avoiding the generation of harmful waste.

Our commitment has borne fruit, endorsing us with the ISO 14001 Environmental Management Systems certification. This 'award' not only encourages us to maintain an attitude in line with an increasingly globalized mentality of caring for the planet we live on but also to raise awareness among our professionals to reduce the environmental impact through appropriate and careful treatment of work procedures and the use of materials.

Search for the best professionals and staff training.

One of the main assets of Servicia Solutions, along with its customers, is the human capital it possesses. The employees and professionals who build the reputation of our company day by day are essential, so their well-being is paramount. We encourage their training and professional growth through motivation, ensuring compliance with existing labor laws, equality of opportunities between women and men, work-life balance, and smooth internal communication that allows our team to be in contact whenever needed. In our company, we believe that there can't be satisfied customers if the human team on which the work we offer is based is not satisfied as well.

Objective and behavior analysis.

At Servicia Solutions, we pay attention to detail in our projects, following a methodology adapted to each particular case but always under the same quality standards:
– Analysis or evaluation: identifying needs or any problems that may arise to guide the client;
– Strategy design: planning the management of cleaning and maintenance services, schedules, and goals to be met, adapting to the client's needs.
– Calendar: performing tasks within the schedule set between Servicia and the client, always prioritizing the client's conditions.
– Resource management: managing personnel and their operating methods, as well as the technologies and materials used, is essential for us.
– Environmental management: working to preserve the environment by carrying out our tasks with the least possible impact and minimizing waste production.
– Quality control: in line with our policy and certifications, we work to maintain all required quality standards.
– Risk prevention plan: we ensure the safety of our human team.
– Performance monitoring and analysis: to correct any errors that may arise or deviations from the initial plan. Servicia is available to its customers at all times.

Communication is crucial at Servicia Solutions.

One of the keys to our company is communication and feedback, both with our external customers and with our internal ones: employees. We are aware of how important information is, and therefore, we believe that a company must first inspire trust in its human team, which, when they feel part of a transparent organism, ends up passing it on to our customers. We listen and hear to know what we should offer and do it in the best way possible, creating a close professional environment. All of this promotes a good working atmosphere and stimulates the efficiency of our professionals, resulting in customer satisfaction: the main objective and reason for being of Servicia Solutions.